Customer Success

Based on 201 reviews
81%
(163)
9%
(19)
7%
(14)
2%
(5)
0%
(0)
Great response

Wish we had got this sooner. I was worried he wouldn’t wake, but after only a few days he was and then doing it all himself. (He is 12)

Great news! He is doing a terrific job. We wish him all the best for the future.

L
Excel Special Package - Bedwetting Alarm for Children
Laura S. (British Columbia, Canada)
It works!

My son is 9 and was still wetting (in a pull up) regularly. He’s never had a sleepover because he’s embarrassed about the wetting, and was not wanting to go to scouting camps this year (now that they’re allowed again) because he didn’t want the others to know he still uses pull ups. The first night we used the DRI Sleeper alarm it went off 4 times through the night, but didn't wake him; the second night it went off 3 times, but he was waking with the sound. I was exhausted and thought I’d made a big mistake. The next night however, there were no alarms until the early hours of the morning, and then many nights went by with no alarms! It’s been about 3 weeks now, and there’s only been one night about a week ago where (oddly enough) the alarm got pulled out and he also happened to wet. He’s so happy with himself, and looking forward to Cub Scout camps.

Hope he has a fantastic time at camp! Congratulations on getting bedwetting sorted.

Amazing

The alarm worked incredibly well with my 5 year old daughter who was a deep sleeper and reliant on pull ups. After failed attempts at night time training due to lockdown and a new baby we were finally ready and I wish we had used an alarm earlier. It took 2 nights of multiple wet beds and then 1 night with 1 wet bed and then she has been dry every night since then. I'm so relieved and she is so proud of herself.

She has done a marvellous job to get her bedwetting sorted so quickly! Congratulations.

Excel Special Package - Bedwetting Alarm for Children

Eclipse Special Package with Parental Monitor

L
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Lisa H. (England, United Kingdom)
Excellent product

Started using this and was skeptical as to whether it would actually work. I now have a Dri Sleeper 😁!! My daughter is 7 and never been dry at night but after 6 weeks is now compleatly dry and no longer needs the alarm at all. So impressed with this product and will recommend to anyone needing help with bedwetting at night.

Fantastic effort! Well done team.

P
Eclipse, Brolly Sheet and Book Special Offer
Paige S. (California, United States)
Great customer service

I was blown away by DRI sleeper’s customer service team.  Not only did they reply to my inquiry quickly and pleasantly, but they also resolved my issue immediately.  Rarely do you encounter a customer service team with this degree of professionalism.  I am a very happy customer!

S
DRI Sleeper Excel - Bedwetting Alarm for Children
Sarah C. (South Australia, Australia)
Life changer

Absolute life changer. 7 yr old daughter wet bed every night without fail, after only a few weeks, complete dry nights! Amazing!

Congratulations! That is a great result.

Eclipse, Brolly Sheet and Book Special Offer

A great offer and easy system to use, but our son is a very deep sleeper and after using the alarm for over 50 days we are still getting more wet nights than dry. The alarm is not penetrating is sleep and waking him up.

Let us know how you get on with the strategies I suggested. Keep up the good work!

P
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Parent i.O. (Ontario, Canada)
Just One Request

The alarm is really powerful -- loud, sensitive. It does what it says.

I would just love to see the manufacturers also offer some kind of pull-up garments with a pocket built-in for the alarm -- one for boys, one for girls.

We cut a hole in an absorbent pad and put the pad inside underwear. We have to wrap the alarm in tissue so the absorbent pad doesn't affect the performance of the alarm. When my son wakes in the night, the tissue and absorbent pad usually have to be replaced (because wet) and it's tricky to do when you're half asleep. That part would be a lot easier with custom garments.

Finally, I'm not sure how long the alarm lasts. It's easy to forget and leave the switch on. Hopefully, it lasts long enough to get my son sleeping through the night dry!

Thanks for your feedback, I will share it with the team! I hope it is going well for your son, if you need any guidance please let me know.

A
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Annette K. (Alberta, Canada)

The customer service is wonderful. Thank you so much for your support! It has taken a few months but there is constant progress being made. So thankful for a product that really works.

T
Eclipse, Brolly Sheet and Book Special Offer
T. S. (Western Australia, Australia)
It works!

Purchased and used for about 6 weeks for my daily, heavy bedwetter (4years 9 months). Slightly less than a month of use, and she was dry every night. Unit is wireless, slim and discreet, and so sensitive that it triggers at the slightest hint of moisture. We used carefree panty liners to hold the sensor, and towards the end of her training these were enough to even catch those few drops before she woke. Dry PJs! Between this sensitive unit and the Brolly sheet I saved so much washing - a definite bonus! I was worried as the alarm didn't even wake her for the first two weeks (very deep sleeper), but we persisted and the hints in the books really helped. Don't hesitate, do it! Ignore google, your mums group and the mother-in-law ;) Listen only to the book and not all the conflicting advice to keep yourself sane.

Thanks for the great feedback. We are so glad you found the book helpful.

J
Eclipse Special Package with Parental Monitor
Jill S. (Texas, United States)
Great product!

We had quick success using the alarm with our 12 year old and are so grateful to have found this product! Now we will begin to help our next child who struggles with bed wetting. Thank you for a great product that works!

So pleased 12yo is sorted! We wish you continued success with your next child.

A
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Alison M. (New South Wales, Australia)
Wireless Bedwetting Alarm

Fantastic product - finally something that worked! My son has just gone 28 days straight with no accidents at night. He has been wearing the alarm for 2 months. So glad this product was recommended to us from our doctor.

Congratulations on his success!

J
Eclipse, Brolly Sheet and Book Special Offer
Jessica (Auckland, New Zealand)
Worked like a charm

We bought this for my 7 year old who was wearing pull ups and a very heavy sleeper. We tried all different techniques but nothing was really working. When I suggested the idea of an alarm to wake them, they were open to try. After only 2 weeks of wearing the alarm to bed, they started waking up on their own to go to the toilet with very few accidents. Oh and I don’t have to buy pull ups any longer. Highly recommend this alarm, works for even the deepest of sleepers. Cheers!

What a great result! Congratulations :)

L
Eclipse, Brolly Sheet and Book Special Offer
Lynette T. (Auckland, New Zealand)

Purchased for a Grandie. It has been amazing to see the change in our little person as his confidence has grown since using the dri Sleeper alarm. The results were noticeable after just a few days. Thank you for a wonderful product. I will definitely be recommending it.

J
DRI Sleeper Eclipse Wireless Bedwetting Alarm
J D. (England, United Kingdom)
Really works

Amazing product. This really works. I only wish we knew about it earlier. Took a very short time to work. Really really pleased with it.

D
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Damien W. (Victoria, Australia)

Worked a treat, had a few minor setbacks but my son is happily sleeping through the night in dry jocks. One happy little man.

A
Eclipse Special Package with Parental Monitor
Aaron P. (Western Australia, Australia)

Eclipse Special Package with Parental Monitor

J
Eclipse, Brolly Sheet and Book Special Offer
Jade T. (Otago, New Zealand)
An incredible change

We bought the wireless alarm for our daughter who is 7.5yrs old. She has never had a dry night and was starting to get embarrassed about having to wear a Drynite at sleepovers. She is a very deep sleeper and even when she is wet she doesn't wake up. We started using this 7 weeks ago and just inserted the alarm in a Drynite. We did the prep each evening for the first 3 weeks (practicing what happens when the alarm goes off). After about a week we went from having the alarm go off twice a night to just once a night. The alarm has never woke her so I would go in and get her up. Now we are 7 weeks in and she is currently on her 9th dry night in a row which is amazing. It has made such a difference and although we are still working on it, there has been an incredible change to all of us. Thank you

Congrats! Good progress is being made :)

R
DRI Sleeper Eclipse Wireless Bedwetting Alarm
ROCÍO B. (Scotland, United Kingdom)

Worked as stated. Reliable and comfortable. Had to be a bit creative to insert it into my daughter’s pants, but overall excellent product.

Thanks for the review! Good luck..

R
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Rebecca M. (Alberta, Canada)
Great customer service

We had a few issues with the alarm at first. The first few days it was good, then nothing. A rep got in touch with ME to follow up on how things were going. She walked me through some steps and we were able to get it up and running again. Awesome service.

So glad we were able to help! Thanks for the review.

D
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Danica S. (British Columbia, Canada)
Highly recommended

My stepdaughter is over a month without any accidents! She stopped having accidents about a week of consistent use of the sleeper alarm, and we discontinued use after 14 days and still no accidents! She’s almost 7 and we tried everything before this and nothing worked, highly recommend this product!

That is great news! Well done to you both. All the best for the future.

Worked in the first week!

My daughter is 11 and was still wearing pull-ups till this alarm. She would be wet 6/7 nights. She couldn’t do sleepovers just in case she wet the bed. Kids these days are soo mean and at this age. I have tried everything....no water before bed, get up in the middle of the night, plastic sheets...thought maybe is was a constipation issue and made sure she was regular....did a sleep study. We tried everything. Paediatrician suggested we get this alarm. One week using it and has been dry since! We are on week 4. My kid is happy and I’m happy for her. She has more confidence now. Worth the money!!

Good news! We are so pleased she is free of bed wetting so quickly. This must be a huge relief for you both. All the best for the future :)

J
Eclipse Special Package with Parental Monitor
Jason B. (New South Wales, Australia)

Eclipse Special Package with Parental Monitor